Health and social servicesService counter
Ask a colleague a question about oral dosage
You speak with : a pharmacist
Communication goal
Ask a precise question and check the answer received.
SpeakingListening
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Sector : Health and social servicesEnvironment : Reception desk
Situation
Hear about a waiting delay and inform the client
Understand an announced delay and explain it politely to the client.
Context
At reception, you are told about a waiting time. A client is waiting for an answer.
Your mission
Announce the delay and offer the client an option.
Communication objectives
By the end of this simulation, the learner should be able to:
- identify an announced duration
- announce a delay politely
- offer an option
The AI adapts to every learner
In every simulation, the AI adjusts the conversation in real time to the person speaking.
- It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
- It takes the learner's first language into account where relevant, to better understand and adapt to them.
- It gives constructive feedback based on the mistakes actually made, without judgment.
- It answers the learner's questions during the simulation and rephrases as many times as needed.
Health and social services
Health and social services
Health and social servicesService counter
Understand an oral request and explain a new medication
You speak with : a customer
Communication goal
Understand the customer's question and explain how to use a medication simply.
ListeningSpeaking
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Health and social servicesService counter
Listen to storage instructions and relay them
You speak with : a colleague
Communication goal
Retain a storage instruction and pass it on accurately.
ListeningSpeaking
View the situationRelated resources
See the rest of the catalog and the teaching method behind every scene.