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Sector : Health and social servicesEnvironment : Service counter

Situation

Ask a colleague a question about oral dosage

Ask a precise question and check the answer received.

Practice this situationExplore other situations in this sector
Ask a colleague a question about oral dosage

Context

At the pharmacy counter, you are unsure about a dosage and consult a colleague.

Your mission

Ask your question and restate the dosage to confirm it.

Communication objectives

By the end of this simulation, the learner should be able to:

  • ask a precise question
  • understand a dose and frequency
  • restate to confirm

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account where relevant, to better understand and adapt to them.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Health and social services

Understand an oral request and explain a new medicationHealth and social services
Service counter

Understand an oral request and explain a new medication

You speak with : a customer

Communication goal

Understand the customer's question and explain how to use a medication simply.

ListeningSpeaking
View the situation
Listen to storage instructions and relay themHealth and social services
Service counter

Listen to storage instructions and relay them

You speak with : a colleague

Communication goal

Retain a storage instruction and pass it on accurately.

ListeningSpeaking
View the situation
Verify an order by phone with a supplierHealth and social services
Phone call

Verify an order by phone with a supplier

You speak with : a supplier

Communication goal

Compare a received order with the slip and report a discrepancy.

SpeakingListening
View the situation

Related resources

See the rest of the catalog and the teaching method behind every scene.