Health and social servicesService counter
Ask a colleague a question about oral dosage
You speak with : a pharmacist
Communication goal
Ask a precise question and check the answer received.
SpeakingListening
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Sector : Health and social servicesEnvironment : Phone call
Situation
Verify an order by phone with a supplier
Compare a received order with the slip and report a discrepancy.
Context
At receiving, an order does not match the slip. You call the supplier.
Your mission
Report the discrepancy and confirm the proposed solution.
Communication objectives
By the end of this simulation, the learner should be able to:
- state an order number
- describe a discrepancy
- confirm a solution
The AI adapts to every learner
In every simulation, the AI adjusts the conversation in real time to the person speaking.
- It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
- It takes the learner's first language into account where relevant, to better understand and adapt to them.
- It gives constructive feedback based on the mistakes actually made, without judgment.
- It answers the learner's questions during the simulation and rephrases as many times as needed.
Health and social services
Health and social services
Health and social servicesService counter
Understand an oral request and explain a new medication
You speak with : a customer
Communication goal
Understand the customer's question and explain how to use a medication simply.
ListeningSpeaking
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Health and social servicesService counter
Listen to storage instructions and relay them
You speak with : a colleague
Communication goal
Retain a storage instruction and pass it on accurately.
ListeningSpeaking
View the situationRelated resources
See the rest of the catalog and the teaching method behind every scene.