LinguoSphère
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Sector : Professional servicesEnvironment : Phone call

Situation

Present a service over the phone and secure a meeting

Capture attention in thirty seconds, qualify a need through questions and propose a concrete next step.

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Present a service over the phone and secure a meeting

Context

First call to someone who does not know you and has little time.

Your mission

Secure a meeting or a clear opening.

Communication objectives

By the end of this simulation, the learner should be able to:

  • introduce yourself and state the purpose of the call
  • ask a qualifying question
  • restate a stated need
  • handle a time objection
  • propose a specific date

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account to anticipate common pronunciation and phrasing difficulties.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Professional services

Present progress on a file and answer the team's questionsProfessional services
Team meeting

Present progress on a file and answer the team's questions

You speak with : your colleagues

Communication goal

Summarize the work done, explain the difficulties encountered, announce next steps and answer requests for clarification.

SpeakingSpoken interaction
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Negotiate a new deadline with a client and preserve the relationshipProfessional services
Office

Negotiate a new deadline with a client and preserve the relationship

You speak with : a client

Communication goal

Announce a delay, explain the cause without deflecting, propose a credible plan and secure agreement.

SpeakingSpoken interaction
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Related resources

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