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Sector : Health and social servicesEnvironment : Patient room

Situation

Explain a procedure to a patient and check their understanding

Present the steps of a procedure in plain words, answer the patient's questions and check that the essentials were understood.

Explain a procedure to a patient and check their understanding

Context

You walk into the room of a patient scheduled for an exam later today. They are anxious and did not retain everything explained yesterday.

Your mission

Explain the procedure to the patient, reassure them and make sure they know what will happen.

Communication objectives

By the end of this simulation, the learner should be able to:

  • explain a step using accessible vocabulary
  • rephrase complex medical information
  • answer an anxious question
  • check the patient's understanding
  • close by announcing what comes next

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account to anticipate common pronunciation and phrasing difficulties.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Health and social services

Greet a visitor and direct their request to the right serviceHealth and social services
Reception desk

Greet a visitor and direct their request to the right service

You speak with : a visitor

Communication goal

Listen to the request, ask the necessary questions and explain what to do with precise instructions.

ListeningSpoken interaction
View the situation
Hand over a shift and flag the clinical prioritiesHealth and social services
Team meeting

Hand over a shift and flag the clinical priorities

You speak with : the care team

Communication goal

Summarize the status of several cases, prioritize and answer the incoming team's questions.

SpeakingSpoken interaction
View the situation