Health and social servicesGreet a visitor and direct their request to the right service
You speak with : a visitor
Communication goal
Listen to the request, ask the necessary questions and explain what to do with precise instructions.
Situation
Present the steps of a procedure in plain words, answer the patient's questions and check that the essentials were understood.

You walk into the room of a patient scheduled for an exam later today. They are anxious and did not retain everything explained yesterday.
Explain the procedure to the patient, reassure them and make sure they know what will happen.
By the end of this simulation, the learner should be able to:
In every simulation, the AI adjusts the conversation in real time to the person speaking.
Health and social servicesYou speak with : a visitor
Communication goal
Listen to the request, ask the necessary questions and explain what to do with precise instructions.
Health and social servicesYou speak with : the care team
Communication goal
Summarize the status of several cases, prioritize and answer the incoming team's questions.
See the rest of the catalog and the teaching method behind every scene.