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Sector : AccountingEnvironment : Office

Situation

Answer a manager's spoken request about the status of the accounts

Understand the manager's request, summarize the status of the accounts and specify information to confirm.

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Answer a manager's spoken request about the status of the accounts

Context

A manager verbally asks for an update on the accounts. You need to respond concisely and accurately.

Your mission

Answer the request and distinguish confirmed information from items to check.

Communication objectives

By the end of this simulation, the learner should be able to:

  • clarify the scope of the request
  • summarize an account's status aloud
  • flag information to confirm

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account where relevant, to better understand and adapt to them.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Accounting

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Understand a supplier call about a price change and rephrase it

You speak with : a supplier

Communication goal

Identify the quoted price, ask for clarification and restate the change to confirm your understanding.

ListeningSpeaking
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Take part in a meeting to prepare this month's payrollAccounting
Team meeting

Take part in a meeting to prepare this month's payroll

You speak with : a colleague

Communication goal

Review the information needed for payroll, flag what is missing and confirm responsibilities.

ListeningSpeaking
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Explain a payroll deduction out loudAccounting
Office

Explain a payroll deduction out loud

You speak with : an employee

Communication goal

Understand an employee's question and explain a deduction using clear vocabulary and a precise amount.

SpeakingListening
View the situation

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