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Sector : AccountingEnvironment : Phone call

Situation

Understand a supplier call about a price change and rephrase it

Identify the quoted price, ask for clarification and restate the change to confirm your understanding.

Practice this situationExplore other situations in this sector
Understand a supplier call about a price change and rephrase it

Context

A supplier calls to announce a price change. You need to understand the information before passing it on.

Your mission

Verbally confirm the announced change and its effective date.

Communication objectives

By the end of this simulation, the learner should be able to:

  • identify an amount stated aloud
  • ask for the effective date
  • restate the price change

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account where relevant, to better understand and adapt to them.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

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Communication goal

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Communication goal

Understand an employee's question and explain a deduction using clear vocabulary and a precise amount.

SpeakingListening
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Communication goal

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Related resources

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