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Sector : Health and social servicesEnvironment : Team meeting

Situation

Hand over a shift and flag the clinical priorities

Summarize the status of several cases, prioritize and answer the incoming team's questions.

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Hand over a shift and flag the clinical priorities

Context

End of shift. Three cases require particular vigilance over the coming hours.

Your mission

Deliver a complete, unambiguous handover.

Communication objectives

By the end of this simulation, the learner should be able to:

  • summarize a case in a few sentences
  • rank priorities
  • flag a point of vigilance

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account where relevant, to better understand and adapt to them.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Health and social services

Explain a procedure to a patient and check their understandingHealth and social services
Patient room

Explain a procedure to a patient and check their understanding

You speak with : a patient

Communication goal

Present the steps of a procedure in plain words, answer the patient's questions and check that the essentials were understood.

SpeakingListening
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Greet a visitor and direct their request to the right serviceHealth and social services
Reception desk

Greet a visitor and direct their request to the right service

You speak with : a visitor

Communication goal

Listen to the request, ask the necessary questions and explain what to do with precise instructions.

ListeningSpeaking
View the situation

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