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Sector : AdministrationEnvironment : Service counter

Situation

Explain your situation at a service desk and get the right process

Lay out a personal situation in an orderly way, understand an administrative answer and confirm the documents required.

Explain your situation at a service desk and get the right process

Context

Your file has been stuck for weeks and you received a letter you do not fully understand.

Your mission

Leave with the exact list of what you have to do.

Communication objectives

By the end of this simulation, the learner should be able to:

  • lay out a situation in order
  • ask a question about a document
  • ask for a rephrasing
  • note and repeat an instruction
  • check a deadline

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account to anticipate common pronunciation and phrasing difficulties.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Administration

Justify your background and answer a recruiter's questionsAdministration
Job interview

Justify your background and answer a recruiter's questions

You speak with : a recruiter

Communication goal

Present your experience in a structured way, illustrate a skill with an example and handle a tough question without losing composure.

SpeakingSpoken interaction
View the situation