Canadian companyFounded in Tiohtià:ke/Montréal, Québec
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Sector : Home and neighborhoodEnvironment : Public space

Situation

Managing a contractor who came to repair the roof

Describe the problem, understand the diagnosis and confirm the next steps.

Managing a contractor who came to repair the roof

Context

After a storm, a contractor comes to inspect and repair your roof.

Your mission

Explain what you noticed and confirm the timeline and cost.

Communication objectives

By the end of this simulation, the learner should be able to:

  • describe damage
  • understand a diagnosis
  • confirm a timeline and cost

The AI adapts to every learner

In every simulation, the AI adjusts the conversation in real time to the person speaking.

  • It adapts to the learner's level: pace, vocabulary and complexity evolve along with them.
  • It takes the learner's first language into account where relevant, to better understand and adapt to them.
  • It gives constructive feedback based on the mistakes actually made, without judgment.
  • It answers the learner's questions during the simulation and rephrases as many times as needed.

Home and neighborhood

Discussing upcoming work with the building superintendentHome and neighborhood
Reception desk

Discussing upcoming work with the building superintendent

You speak with : the superintendent

Communication goal

Understand the dates and impact of the work and ask a practical question.

ListeningSpeaking
View the situation
Attending a condo owners' meeting about condo feesHome and neighborhood
Team meeting

Attending a condo owners' meeting about condo fees

You speak with : the condo board

Communication goal

Understand a presented fee increase and express a reasoned position.

ListeningSpeaking
View the situation
Negotiating with a snow removal service for winterHome and neighborhood
Office

Negotiating with a snow removal service for winter

You speak with : a snow removal representative

Communication goal

Compare an offer, ask about the service and negotiate a condition.

SpeakingListening
View the situation